Testimonials

The highest degree of professionalism, and extraordinary respect and concern for folks with disabilities.
Throughout the process of the entire case, Mr. Knauf consistently demonstrated the highest level of skills and professionalism which I have ever expected from anyone. As a Marine Corps veteran I expect a lot in that regard. This is especially true when it comes to my fiancé, who is profoundly Deaf, and whom Mr. Knauf represented during her case involving discrimination and other related matters. He also represented me during a deposition for the same case. I went with my fiancé to her first meeting with Mr. Knauf, to discuss the details of her case, and also to decide if Mr. Knauf would be representing her. In this regard, I am compelled to divert for a moment, to briefly discuss the two previous reviews which I read before I began to write my own review. We met Mr. Knauf before either of those two reviews had ever been posted. Given my personal experience with Mr. Knauf, I found it very easy to simply disregard those reviews for an abundance reasons, and so I will not waste any time to even discuss them, other than to say that I find them tremendously hard to believe. Mr. Knauf did not request a retainer, and he thoroughly explained what his work would most likely entail, giving us a fair idea of what his fees could amount to. He clearly described all of the possible outcomes if the case were settled. He also described what the possible outcomes might be if we went to trial, including the costs associated with doing so. Mr. Knauf went to a great expense to ensure that we understood everything. He provided a certified sign language interpreter for my fiancé, and he was happy to take whatever time was needed to explain things and answer all of our questions. By the time we left, I felt very confident that my fiancé had a very competent attorney representing her. As time went on, we had a few more questions about the case. We also had some questions concerning unrelated matters for which we sought Mr. Knauf’s advice. Mr. Knauf always returned our calls and emails, always taking the time to answer our questions. As a result, we have learned some very important things about Civil Rights and the Americans with Disabilities Act. All we had to do was take the initiative to pick up the phone or send an email, and then ask. No one can ask for more than that. When it came time for depositions and mediations, Mr. Knauf again provided a qualified sign language interpreter for my fiancé.

We spent the better part of a day with Mr. Knauf preparing for the upcoming events. We both felt very confident that we knew exactly what to expect and, as it turned out, we did. No one could expect to have better counsel during a deposition than we had. Immediately after the deposition, the opposing counsel wanted to set a time for mediation. I don’t blame him. The mediation took place within a few weeks, and the case was settled in less than a month after that. The settlement not only included a monetary amount that my fiancé was very happy with, but the agreement also provided for changes in policy and the implementation of training for staff, to make sure that what my fiancé went through is now much less likely to happen to others with similar disabilities in the future. In every aspect of the case, Mr. Knauf’s work was of the highest caliber, and his respect and concern for the rights of those with disabilities is extraordinary. Really, there is a lot more I could say about the extraordinary qualities of Mr. Knauf, including the kind folks who work with him. I will just add that, if we ever need an attorney again, Mr. Knauf will be the first person we call.

Posted by Mark| Hired Attorney